1. We Provide High Quality
   1. All our highly trained collectors speak English as their first language
   2. We are culturally close to the USA through music, tv, sports and other media as well as the 1.2 million US tourists visiting yearly
   3. We enjoy single digit annualized turnover rates. These jobs are seen as career employment by our employee


2. We Provide Ease of Use
   1. We are geographically close to the USA.
   2. We operate in the Eastern Standard Time Zone
   3. There are multiple non-stop flights each day to New Kingston, JA
   4. We operate during normal US business hours (7 AM-11PM)


3. We Provide Cost Savings
   1. Our labor rates are lower than US rates
   2. We are not constantly training new hires to replace employee turnover


4. We Provide High-Tech Operation
   1. 100% fiber optic telecommunications circuits
   2. We use AVAYA switches
   3. We use state of the art dialer system
   4. Generator power back up to all four facilities
   5. Highly secure facilities equipped with card key entry

Proximity

Our "near-shore" environment provides a clear and close alternative for North American companies to reduce their cost and improve their bottom line. Our Jamaica offices operate in the Eastern time zone.

Capability

Our highly trained collectors speak English as a first language. Jamaicans also understand Americans and American culture.

Reliability

Our collectors not only operate in a "state of the art", high tech environment, we enjoy a single digit employee turnover rate that provides you with highly trained, experienced collectors.

MRS is the high quality nearshore collection solution.